We know the products we sell represent outstanding quality and value. In addition, to offer you total peace of mind, every product also comes with an insurance –backed 10-year guarantee. Underwritten by GGFi, the policy guarantees that:

  • All of our products will keep their shape, strength, colour and resistance from salty atmospheres in coastal areas for 10 years
  • All doors and windows will not split, rot or warp, and the finish will not peel or crack for 10 years
  • The performance and quality of all sealed glass units, gaskets and hardware (allowing for fair wear and tear) for 10 years
  • The finish and working of all door and window fittings, fixings and furniture for 10 years
  • Should any fault appear due to defective workmanship the company will repair or replace the faulty product free of charge for 12 months
  • A repair / replacement under this guarantee is free of charge. It does not constitute an extension or a new start of the guarantee period.

This Guarantee is subject to complying with the cleaning instructions below and our Terms & Conditions

Maintaining your New Door

  • Cleaning the glass in a window or door usually means that some of the cleaner used will come in contact with the frame material. Your attention is therefore drawn to the following advice on cleaning
  • Use non-alkaline detergent and warm water; apply to surfaces using a soft cloth or sponge and nothing harsher than a bristle brush or nylon pad should be used. If in doubt, test the cleaner on an unobtrusive area first
  • Steel wool, strong acids and alkalis, or abrasive cleaners should never be used
  • The accumulation of atmospheric grime and pollution makes it necessary to clean the surfaces at least every six months
  • After application these cleaners should be removed with clear water and the area wiped dry
  • DO NOT assume that if cleaning is carried out less frequently than recommended, GPR or PVC-U surfaces can be restored with the use of more aggressive cleaners.

Moving parts (locks, handles & hinges) should be lubricated every year.

Examples of Fair Wear and Tear

  • Scratched handles
  • Pitted marks on letterboxes/handles/knockers or other furniture
  • Scratched or broken glass units after the product being correctly installed
  • Snapped keys in locks etc
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Need some help or advice? Want to know how Just Value Doors can help?

Call 01435 515001 Email info@justvaluedoors.co.uk