Mismeasured Items

The door is packaged for transportation in protective wrapping and delivered on our own delivery vehicles to ensure your goods arrive in perfect condition. Please note that glass and panels come separately for transportation purposes. Also a suitably fit person should be on site to assist the driver with unloading.

Yes we give a full guarantee with each and every product we sell! For full details on our guarantee please see our guarantee page.

Yes you can, we hold your order for 24 hours before putting it into production so you can within this time. However we do encourage customers to check all details before placing the order to save any potential mistakes further down the order process. If you need to make an amendment to your order, contact us now to find out whether we can still help.

You’ll receive an email confirming the order and it will then enter the processing stage, followed by email update notifications as your order progresses, including advising you of the estimated delivery date. You can also log into your account at any time and check the progress.

We are a supply only business, however do work with trusted installers. You can find out more on our Local Independent Trusted Installers page.