We Are Still OPEN! However lead times are being affected

Manufacturing is now operational
 
COVID-19 UPDATED 13/5/2020
Manufacturing has now restarted and we expect usual lead times to be back to normal within the coming few days. Deliveries recommenced on Monday 11th May 2020.
 
CURRENT STATUS OF OPERATION
 
Phone-lines: OPEN
Email Enquiries: OPEN
 
Trade / DIY Counter: OPEN
Our DIY / Trade Counter is open for collections of fascias, soffits, drainage, gutters, trims, fixings, adhesives and tools etc.. Please note that social distancing rules will of course apply.
 
Factories: OPEN
Manufacturing has now restarted and we expect usual lead times to be back to normal within the coming few days. Deliveries recommenced on Monday 11th May 2020.
 
Showroom: BY APPOINTMENT
Our showroom is now open by appointment only. Please note that social distancing rules will of course apply.
 
Frequently Asked Questions
 
Can I still place an order?
Yes. Orders can still be placed via our website and email as normal. New quote requests or queries should be emailed to info@justvaluedoors.co.uk. Be aware lead times will be affected during this time and you will be kept updated.
 
How long to receive an order?
Manufacturing has now restarted and we expect usual lead times to be back to normal within the coming few days. Deliveries recommenced on Monday 11th May 2020.
 
Currently have an order with us?
Your order is safe with us and no orders have been cancelled, only put on-hold during the temporary closure of our factories as per Government guidelines. Please note any previously advised delivery dates, as well survey or installation appointments, will be postponed unless otherwise contacted.
 
Your order will have already entered our automated processing stage, with associated materials being ordered and delivery slots arranged. As per our normal policy and depending on the stage of your order, it may be possible to cancel and receive a full or partial refund, however we will not be in a position to check this until fully reopened. We believe all frame manufacturers have been affected in the same way, and as your order will already be in a queue, we advise not looking to order elsewhere, as this may ultimately result in a longer lead time.
 
We sincerely thank you for the support and understanding during these challenging times.
 
Take care, keep safe and be strong.
 
The Just Value Doors Team
 
01435 515001
info@justvaluedoors.co.uk

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